Insurance Servies Group of the Southeast, Inc. has done audits for us since before they were ISG.  Brian Thornton, ISG’s President and founder, has done audits for us for about thirteen years.  ISG has tailored their audit program to meet our specific changing needs and has gone above and beyond anything I was able to arrange with other companies.  My office predominantly handles PEO’s and temporary agencies which are some of the largest and most complex policies to audit in the workers’ comp world.  ISG’s rates, customer service values, and quality audits are hard to beat anywhere.

Laurie Pieters, APA – Premium Audit Compliance Expert - Artex Risk Solutions, Inc.

Insurance Services Group has been a reliable FCCI vendor partner since 2007. ISG has consistently met or exceeded my expectations in the areas that matter most:

{Fast time service} ISG has averaged a 62-day audit turnaround.

{Consistent quality} ISG doesn’t sacrifice quality in the interest of high production. Field auditors are competent and those that don’t perform are not retained.

{Reasonable pricing} ISG has a competitive hourly rate, but more importantly, their average overall cost remains at or below the cost of other vendors.

{Effective customer service} ISG is accessible at virtually any time of day. They demonstrate the flexibility to meet our needs and are proactive in addressing potential issues.

{Engaged management} Rather than just asking FCCI how they are doing, ISG management is always prepared to show us via reports and examples.

David Magenheimer- Director, Premium Audit - FCCI Insurance Group

I have used ISG’s Premium Audit services since 2010 and have been extremely happy with their services. In this world, a good premium audit company is difficult to find. I have experienced that ISG is not only a company that does a superior audit, but is a company that truly desires to be the best in the industry. Superior quality + Desire = Success – the formula ISG has developed and implements to complete audits for my company.

Mike Warner – Premium Audit Manager - Builders Insurance Group