David Magenheimer- Director, Premium Audit / FCCI Insurance Group

Insurance Services Group has been a reliable FCCI vendor partner since 2007. ISG has consistently met or exceeded my expectations in the areas that matter most:

{Fast time service} ISG has averaged a 62-day audit turnaround.

{Consistent quality} ISG doesn’t sacrifice quality in the interest of high production. Field auditors are competent and those that don’t perform are not retained.

{Reasonable pricing} ISG has a competitive hourly rate, but more importantly, their average overall cost remains at or below the cost of other vendors.

{Effective customer service} ISG is accessible at virtually any time of day. They demonstrate the flexibility to meet our needs and are proactive in addressing potential issues.

{Engaged management} Rather than just asking FCCI how they are doing, ISG management is always prepared to show us via reports and examples.